History and audit
Royak keeps a record of what happened: every decision, every step a task took and what it cost. Records can’t be edited, and they come from what was stored, not from what an employee says.
On this page
Where to look#
| To see… | Open |
|---|---|
| Requests you decided, or that expired | Inbox Decided |
| Decisions, access changes and pauses | Settings › Activity |
| Every step of one task, and its cost | The task’s Timeline |
| What finished or failed lately | Inbox Updates, or the Office’s Just did |
| Every version of an employee’s setup | The employee’s History tab |
| Spending and every call | Usage |
| What a connection sent | The connection’s Recent activity in Connections |
A task’s record#
The Timeline lists everything the records hold for the task, oldest first:
- who it was Assigned to, and how;
- each run’s start, with the employee, model and setup;
- each step: knowledge searches with the passages found, app reads, web pages with a screenshot, actions and their outcomes, files viewed or kept;
- questions and your answers, notes, approvals and limit raises with their decisions, and revisions;
- Finished with Done, Failed (and why) or Canceled, and what it cost. A failed task of one employee offers Try again at the foot: a new run from the start.
Hide steps leaves out the work’s own steps; Show steps brings them back. Details shows the employee, model, cost and attempts.
Activity#
Settings › Activity covers the last 90 days, newest first and grouped by day:
- decisions with their outcome, and declines with their reason;
- requests that expired or were canceled;
- decisions a standing approval made, with how many of its runs are used;
- access given or removed, such as “You gave Lina Send campaign in Instantly”;
- pauses and resumes of an employee or the whole company, with how long they lasted;
- standing approvals given, confirmed, paused, resumed and revoked.
Each row names who acted: You, the owner or a member, Royak, or the standing approval. Narrow it with Any employee, Any app and All, Decisions, Standing approvals, App access or Pauses. A decision opens its request’s card. Export downloads the rows shown as a CSV file.
Every member can read Activity.
Questions#
Can a record be edited or deleted?
No. Decisions, steps and charges are added, never changed.
How far back does Activity go?
The last 90 days. A task’s timeline stays with the task.
How do I share the audit log?
Filter Settings › Activity to what you need and select Export for a CSV file.
Who decided a request?
Its row in Activity and in Inbox Decided names who decided, and when.